Activate new service

Enter your ESN/MEID to activate new service with Kroger Wireless. To find your Electronic Serial Number (ESN), refer to device package label or dial *#06# on your phone.

Note: DO NOT power on your phone until prompted to do so.

Already a Kroger Wireless customer? If you are activating a new device on your existing Kroger Wireless account, click here.

Enter your ESN/MEID (either in Dec or Hex format). (Where do I find this?)

Enter your device's ICCID *

Try Again

Congratulations, your phone is eligible for activation on Kroger Wireless.

Sign Up

IMPORTANT: Make sure to complete the activation process so your phone and account work properly. If you are experiencing issues, please call 1-866-434-7796.

Create Account

Choose Plan

Payment

Create Account

Personal Information

First Name *

Last Name *

Email Address *

Confirm Email Address *

Address Information

Address 1 *

Address 2

City *

State (2-letter code) *

Zip Code *

Security

Note: You will need this information to access or make changes to your account.

Passcode *

Confirm Passcode *

Security Question 1 *

Answer *

Security Question 2 *

Answer *

Security Question 3 *

Answer *

IMPORTANT: Make sure to complete the activation process so your phone and account work properly. If you are experiencing issues, please call 1-866-434-7796.

Create Account

Choose Plan

Payment

Now, Choose a Plan

${{plan.MonthlyAmount}}

Unlimited Talk & Text with 2 GB

Unlimited Talk & Text with 5 GB

Unlimited Talk & Text with 20 GB

Choose Plan

IMPORTANT: Make sure to complete the activation process so your phone and account work properly. If you are experiencing issues, please call 1-866-434-7796.

Create Account

Choose Plan

Payment

How Do You Want to Pay for the ${{selectedPlanAmount}} Plan?

IMPORTANT: Make sure to complete the activation process so your phone and account work properly. If you are experiencing issues, please call 1-866-434-7796.

Create Account

Choose Plan

Payment

Earn 4X Fuel Points when you pay by credit card

Enter your Shopper card or Alt-ID. The number entered does not exist. Please re-enter the number. Shopper Card number starts with the number 4 or enter your 10- digit Alt-ID beginning with area code + 7-digit number

Validate skip

Your shopper card has been successfully added to your account

Next Step

Having trouble adding shopper card number.

We cannot validate this number. Let’s continue with the activation process and you can add your shopper card after the activation process has completed when you sign into My Account.

Continue

Earn fuel points when you pay for your monthly plan by credit card. Points are calculated from the pretax amount charged to the card on file. Fuel points earned are good for use with the Kroger Family of Stores fuel points program.

IMPORTANT: Make sure to complete the activation process so your phone and account work properly. If you are experiencing issues, please call 1-866-434-7796.

Your new number: {{newMdn|phone}}

Create Account

Choose Plan

Payment

Credit Card Information

Credit Card Number *

Exp Month *

Exp Year *

Security Code *

Same address as on account

First Name *

Last Name *

Address 1 *

City *

State (2-letter code) *

Zip Code *

We Accept

Visa, Mastercard, American Express, Discover

Merchant Name on your billing statement will appear as

Kroger Wireless LLC 866-434-7796 KY

Customer Service Details

Kroger Wireless LLC
1 Levee Way, Suite 3104
Newport, KY 40171
1-866-434-7796

Returns

See Details.

By placing this order, you agree to accept Kroger Wireless' Terms & Conditions and Privacy Policy

Skip the hassle and sign up for auto-pay!

Save 5% off future plan purchases when you sign up for auto-pay!

Thank you

Congratulations! Your new mobile number is: {{newMdn|phone}}

Now, power on your phone to automatically begin the handsfree activation process.

Note: Your phone may run a series of updates. Press OK when prompted. Allow up to 15 minutes to complete this process.

Having trouble activating your device?

For an Android device press ##72786# to initiate the handsfree activation process.
For an iPhone device press ##873283# and tap the call button to initiate the handsfree activation process.

Still need help? Contact customer care at 1-866-434-7796.

Account Summary
Phone Number	{{newMdn\|phone}}
Plan	${{selectedPlanAmount}} {{selectedPlanDescription}}
Plan Renewal Date	{{planRenewalDate}}

Managing your plan is easy with Auto-Pay

Securely add your credit card to your account and we'll make sure your plan renews automatically.

Sign Up for Auto-Pay Now

Payment Summary
Invoice Number	{{receipt.InvoiceNumber}}
Sub Total	{{receipt.SubTotal\|currency}}
Shipping	{{receipt.ShippingCharge\|currency}}
Tax	{{receipt.TaxCharge\|currency}}
Total	{{receipt.TotalCharge\|currency}}

Oops, the airtime card added was less than the plan selected

${{accountBalance}} was added to your account balance, but you selected the ${{selectedPlanAmount}} plan.

Go to My Account to complete your plan purchase or contact customer care at 1-866-434-7796 for additional assistance.

Enter your phone number {{newMdn|phone}} and passcode you used to setup your Kroger Wireless account.

Error processing credit card

There was problem while processing you payment. Please call 866-434-7796 to speak to a representative to complete your activation.

Activate new service

Sign Up

New Customer, New Number

New Customer, Bringing My Number

Create Account

Personal Information

Address Information

Security

Now, Choose a Plan

${{plan.MonthlyAmount}}

How Do You Want to Pay for the ${{selectedPlanAmount}} Plan?

Airtime Card

Credit Card

Earn 4X Fuel Points when you pay by credit card

Your shopper card has been successfully added to your account

Having trouble adding shopper card number.

Your new number: {{newMdn|phone}}

Credit Card Information

Skip the hassle and sign up for auto-pay!

Thank you

Managing your plan is easy with Auto-Pay

Oops, the airtime card added was less than the plan selected

Error processing credit card

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